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Shipping Policy

Do you offer free shipping?

Yes, we offer worldwide standard shipping for free.

 

How soon will my order be shipped once it is placed?

All orders will be scheduled for shipment in 1-2 business days after the order is placed, excluding holidays.

 

How do I track my order?

Once your order has been processed for shipment, you will receive an automated shipping notification email about tracking information.

 

Why was my order returned to sender?

Sometimes carriers will Return an Order to Sender if the address is incorrect, incomplete, or if there is any reason delivery could not be completed. If it happens, please contact us via email: service@bisondenim.com (please note your order number in the email)

 

What if my package is late?

We appreciate your patience.Sometimes the delivery would be delayed due to customs clearance. We ask that you wait four additional business days beyond your Expected Delivery Date. If your package still has not arrived by that time, please contact us: service@bisondenim.com