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Return & Exchange

What is the return time frame?

If you are not 100% satisfied with your Ridge wallet purchase, you can return your order to our warehouse for a refund or exchange within 30 days of purchase.

 

How do I submit a Return or Exchange request?

You may open a refund request on your order page. Or you can email us with your order number and explain your request.
email: service@bisondenim.com

 

How will I be refunded?

Upon receipt and inspection of the return, we will issue your approved refund via the original method of payment.

 

What condition must the wallet be in to be returned/exchanged?

If you are not 100% satisfied with your Ridge wallet purchase, you can return your order to our warehouse for a refund or exchange within 45 days of purchase. Returns must be unused and in the condition you received them. Upon receipt of the return, we will issue your approved refund via the original method of payment. We cannot change payment methods to redirect refunds to other accounts.